At Just Waqt, we take pride in delivering your timepieces safely and promptly. This policy outlines how we handle shipping and delivery within Saudi Arabia and beyond.
1. Shipping Locations
- We ship across all cities in Saudi Arabia.
- International shipping may be available upon request. Please contact us for details before placing an order.
2. Processing Time
- Orders are typically processed and shipped within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Local delivery within Saudi Arabia usually takes 1–3 business days, depending on the city.
- International shipping times vary depending on the destination and courier service.
4. Shipping Costs
- Shipping costs will be calculated and displayed at checkout before completing your purchase.
- From time to time, we may offer free shipping promotions.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can monitor your shipment’s progress.
6. Incorrect or Incomplete Address
- Customers are responsible for providing accurate shipping details.
- In the event of an incorrect or incomplete address, delays may occur and additional charges may apply.
7. Damaged or Lost Packages
- All shipments are carefully packed and insured.
- If your package is lost or arrives damaged, please contact us immediately so we can resolve the issue with the courier.
8. Contact Us
For any questions regarding shipping or delivery, please contact us:
- Email: [email protected]
- WhatsApp: +966549630633
- Location: Balad, Corniche Commercial Center, Jeddah, Saudi Arabia
